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Terms & Conditions

Prices
The prices shown on the site are all inclusive delivery charges (free shipping), and VAT-free unless you live in Norway or specified otherwise.


Payment
You may pay by credit/debit card or PayPal-account. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses or does not, for any reason, authorise the transaction, whether in advance or subsequent to a payment, we will not be liable for any delay or non-delivery.


Delivery
Any delivery timescales quoted to you are indicative only. Whilst we use only reputable delivery companies we do not accept any liability for delayed delivery caused by any third party.


Intellectual Property
The texts and designed graphics of the site may not be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part, for any purpose without our prior written consent.


Your Account
You may cancel your account at any time. We reserve the right to refuse service and/or terminate accounts without prior notice if you violate these Terms and Conditions or if we decide, in our sole discretion, that it would be in the company's best interests to do so.
 

Product Information
We do our best to ensure that all information, descriptions, ingredients listings, photographs and prices of products appearing on the Site are correct at the time when the relevant information was entered onto the system. Though we aim to keep the site as up to date as possible, all information is provided in good faith but the information including product descriptions, product sizes, product images and ingredients appearing on this Site may not always reflect the product exactly at the moment you place an order. Ingredient listings and ingredient information displayed on the website are as provided to us by the manufacturers, brand holders or suppliers and we cannot accept responsibility for any omissions or errors in this information.


Medical Liability
Any information provided on this site including information related to well being and health is provided in good faith and should not be taken as being prescriptive. You should be aware that no-one can guarantee the effects of natural remedies and X-Blackheads.com will not accept responsibility for any injury or illness caused by failing to take proper medical advice or not following instructions properly. Any attempt to treat a medical condition should always come under the supervision of a qualified medical professional. Whilst we seek to provide as much information as possible about a product and its suitability, you are responsible for ensuring that it is suitable for your own needs and this includes avoiding products that include ingredients you are intolerant, sensitive or may react to.


Returns
If you are unsatisfied with your purchased products we will refund, exchange or offer a credit note for the product(s) if you return the goods, at your own expense, within 30 days of receiving your order. Products must be unopened or lighltly used only and in their original packaging. Where goods are faulty, or were sent in error, we will refund any postage costs you incur returning the items.  For your protection, we recommend that you use a recorded-delivery service to return items. Please contact us if you would like to return an item and we will confirm the returns process.


Complaints
If you have any complaints or wish to discuss any matter in respect of the goods please contact us.

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